Why does the water sometimes look rusty?

Rusting galvanized pipe in plumbing systems is the typical cause of discolored water. Iron causes the discoloration; it is not a health risk. If the cold water is discolored, it will clear after running a bit. If the hot water is rusty, the water heater may need flushing. If you flush it, please follow the manufacturer's directions.

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1. What is the pH of the water from the City of Salem Water Department?
2. Is Salem's water soft or hard?
3. Why does the water sometimes look rusty?
4. Does Salem add fluoride to the water?
5. What can I do about chlorine odors?
6. Why does the taste and odor of my water sometimes differ?
7. Why would my water have a milky appearance?
8. If I have a question or concern about my water, who should I contact?